About Us
Karukon is a trusted online retail platform dedicated to offering the finest products at unbeatable prices. Our priority is delivering exceptional customer service and ensuring complete satisfaction, making high-quality shopping accessible for everyone.
Our journey started from a simple and clear thought
Our journey started from a simple and clear thought Shopping in Bangladesh is a complex and time-consuming task that often becomes inconvenient for customers. Five major reasons contribute to these challenges:
- Severe traffic congestion in cities wastes a lot of time, making it more difficult for busy individuals.
- The absence of fixed prices for products confuses customers and increases the risk of potential fraud.
- It becomes difficult to verify the quality of products due to the dishonesty of many sellers. Customer satisfaction is not prioritized, as commitments and warranties are rarely honored, reflecting a lack of care for customers.
- Limited product variety restricts choices, and customers living outside urban areas often struggle to find the products they need, as they are not easily available in local stores.
To address these issues and provide customers with a hassle-free and enjoyable shopping experience, Our mission is focused on solving these problems and improving the shopping experience for all.
Our Core Mission
At Karukon, our core mission is to address customer problems and prioritize their needs with unwavering dedication. We recognize the challenges faced by our customers and treat their issues as our own, working diligently to resolve them.
Since our inception, we have placed a strong emphasis on building and maintaining customer trust. Our zero-tolerance policy for trust-related concerns ensures that we consistently deliver on our commitments, allowing our customers to rely on us with confidence.
We understand the importance of a convenient and swift shopping experience. That’s why we offer urgent and expedited delivery services, both within Dhaka and beyond. In Dhaka, we strive to provide deliveries within a few hours and offer urgent gift delivery options. For areas outside Dhaka, we have various shipping solutions to ensure prompt delivery.
Ensuring the safety of your products during transit is crucial to us. We take precautions by using bubble or foam wrapping to protect items and double-wrap products for deliveries outside Dhaka, ensuring they arrive in pristine condition.
Our commitment to transparent and fair pricing means we maintain a fixed pricing structure to prevent discrepancies and unfair practices. We also offer regular discount promotions, communicated monthly to provide opportunities for savings. We are dedicated to delivering high-quality products and offer detailed information about the origin of each item. Whether a product is imported from China or Türkiye, we provide clear information to ensure transparency.
In addition, we offer hassle-free warranty support. Should any issues arise, we promptly process warranty claims to ensure a swift resolution. Our flexible 7-day return/refund/exchange policy further reflects our commitment to customer satisfaction, allowing you to resolve any concerns with ease.
By focusing on these principles, we aim to provide a seamless and enjoyable shopping experience, making every interaction with us as pleasant and efficient as possible.
Our Vision
Our vision is to be the leading provider of exceptional home decor solutions that inspire and transform spaces into personal havens of comfort and style. We aspire to redefine the home decor industry by setting new standards for quality, innovation, and customer satisfaction. Our goal is to empower individuals to create their ideal living environments through an unparalleled selection of products, cutting-edge design, and a seamless shopping experience. We are committed to continuously evolving and adapting to meet the needs of our customers, ensuring that every interaction with us brings joy and enhances the beauty of their homes.
Contact Us
Phone: +8801766892662
Email: support@karukonbd.com