Privacy Policy

This website is owned and operated by KarukonBd. We are committed to safeguarding the privacy of our website visitors. This Privacy Policy outlines how we handle your personal information across our services on the website and related sites.

Scope and Applicability

This Privacy Policy applies to all visitors, customers, buyers, and users (collectively referred to as “Users”) of this website. It covers all products and services, including e-services provided by this site. It applies generally to the website and its content and other related websites where this Policy appears in the footer. Websites operated through our vendors, suppliers, or partners may be governed by separate Privacy Policies. These policies are generally similar to this one, but we encourage you to review them.

Collection and Use of Personal Information

We collect personal data such as your name, e-mail address, telephone number, and credit/debit card details. We use this information to provide, improve, and personalize our services. By accepting this Privacy Policy and the Terms & Conditions during registration, you consent to our collection, storage, use, and disclosure of your personal information as described.

Consent and Acceptance

This Privacy Policy is effective upon acceptance for new users and otherwise effective from May 1 2023. Your continued use of the website signifies your acceptance of this Privacy Policy and our Terms & Conditions.

Minors

Our website, including all its pages, content, services, and functionalities, is not targeted towards individuals under the age of 18 (minors). By registering to use our services, you confirm that you are at least 18 years old. If you are under 18, registration must be completed by a parent or guardian. We reserve the right to terminate any membership if we become aware that the user was underage when subscribing to our products or services.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at [Contact Information].

Here's an updated and organized version of your "Information Collection" section for the Privacy Policy:

Information Collection

When you use this website, we collect and store personal information that you provide. Our primary goal is to conduct internal research on your demographics and interests to offer you a safe, efficient, smooth, and customized experience, as well as to protect your interests. This information helps us tailor our services and features to better meet your needs and enhance your overall experience. We only collect personal information that we deem necessary for these purposes.

Types of Information We Collect

1. Personal Information: Name, address, contact numbers, father’s/mother’s/husband’s/wife’s name, email address, physical contact information, and sometimes financial information (such as credit card or bank account numbers depending on the service used).

2. Transactional Information: Details of your activities on the site, including bidding, buying, selling, and content you generate related to your account.

3. Technical Information: The URL you were redirected from, your browser information, IP address, and details about your buying behavior and patterns.

4. Correspondence: Personal correspondence such as emails, and correspondence from other users or third parties about your activities or postings on the site.

5. External Sources: Information from other websites or services that you use in conjunction with our site, such as registration on related sites, or services that facilitate your activities on our site.

6. Shipping and Billing Information: Details provided for purchasing or shipping items, including shipping addresses and billing information.

7. Community and Interaction Data: Information from community discussions, chats, dispute resolutions, and other correspondence through our sites.

8. Browsing and Site Interaction: Data on your interactions with our site, including click-stream activities, page views, traffic to and from the sites, ad data, and standard web log information.

9. Authentication and Verification Data: Additional information requested to authenticate your identity or verify compliance with site policies, such as ID verification, address verification, or responses to security questions.

10. Photographs and Identification: Photographs, thumbprints, signatures, national/voter ID numbers, passport numbers, official/work addresses, and information about parents and spouses.

11. Supplemental Information: Data from other companies, including demographic and navigation data, and additional information obtained from credit bureaus or other sources as permitted by law.

Use of Personal Information

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with data from other sources to enhance and personalize our services, content, and advertising. If you do not wish to receive marketing communications or participate in ad-customization programs, you can indicate your preference in "My Account" or follow the instructions provided with the communication or advertisement.

Primary Uses

Our primary purposes for collecting personal information include:

1. Website Administration

• To manage the website, deliver ordered products, provide requested services, and offer customer support.

2. Dispute Resolution and Security:

• To resolve disputes, secure payments, troubleshoot problems, and protect against errors or illegal activities.

3. Customization:

• To tailor your experience on our site, including personalizing content and advertising.

4. Service Improvement:

• To measure and enhance our services, content, and advertising.

• To inform you about offers, products, services, and updates, including targeted marketing based on your preferences.
• 6. Verification and Accuracy:
  • To verify the accuracy of the information you provide and identify any discrepancies.

7. User Identification:

• To identify users using multiple IDs or aliases and manage account authentication.

• To send you email notifications that you specifically request.

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

1. Legal Compliance:

• To respond to legal requirements, enforce policies, address claims, and protect rights, property, or safety.

2. Partners and Service Providers:

• To relevant members, partners, vendors, payment gateways, banks, and financial institutions for joint services and fraud prevention.
• To service providers who assist with business operations, such as fraud investigations, billing, and rewards programs.

3. Third Parties:

• To third parties you explicitly ask us to send your information to or about whom you are notified and consent.

4. Law Enforcement:

• To law enforcement or government officials in response to verified requests related to criminal investigations or illegal activity.

5. Confidentiality Agreements:

• To organizations involved in investigations of fraud, intellectual property infringement, or other unlawful activities, as necessary.

• To other business entities in the event of a merger or acquisition. The new entity will adhere to this Privacy Policy regarding your personal information.

7. Privacy Protection:

• We will not disclose your information to law enforcement or third parties without a subpoena or similar legal process, except when necessary to prevent imminent harm or report suspected illegal activity.

• To other business entities in the event of a merger or acquisition. The new entity will adhere to this Privacy Policy regarding your personal information.

Information You Share on KarukonBd

Log In ID: Visible while you log in and connected to your activity on the site. It is not publicly visible, but other users cannot see your activities unless you electronically agree to share them.

Shared Computers: If you access our site from a shared computer, others may see information like your Log In ID and activity.

Privacy Practices: We encourage you to review privacy practices and respect the privacy of other users. While we strive to protect your information, it’s important to stay updated on the privacy and security policies of this site and its affiliates before sharing your information.

Limited Access: We provide relevant and limited access to vendors, payment gateways, partners, suppliers, and financial institutions to complete transactions securely.

Cookies

We use "cookies" (small files placed on your hard drive) to enhance your experience on our website. Cookies help us analyze web page flow, customize services, content, and advertising, measure promotional effectiveness, and promote trust and safety. Here are a few important things to know about cookies:

Features: Some features on our site are available only through the use of cookies.

Identification: Cookies help identify you and maintain your signed-in status.

Session Cookies: Most cookies are "session cookies," meaning they are automatically deleted at the end of a session.

Declining Cookies: You can decline cookies if your browser allows it, though this may affect your use of some services.

Third-Party Cookies: You may encounter cookies from third parties on certain pages that we do not control. For example, cookies placed by web pages created by other users.

Google Analytics: We use Google Analytics to analyze website usage. Google Analytics uses cookies to generate statistical information about website use. Information generated is used to create reports about website usage. Google’s privacy policy can be found at: Google Privacy Policy.

No Spam, Spyware or Spoofing

We do not tolerate spam. Please set your communication preferences to receive communications as you prefer. To report spam related to this website, forward the email to [support]. You cannot use our communication tools to send spam or content that violates our Terms & Conditions. We automatically scan and may manually filter messages to detect spam, viruses, phishing attacks, and other malicious or prohibited content, but we do not permanently store messages sent through these tools.

Account Protection

Your password is essential for protecting your account. Use a combination of unique numbers, letters, and special characters, and do not share your password with others. You are responsible for all actions taken under your account. If your password is compromised, you should immediately notify us at [support]or call +88017668922662 and change your password.

Accessing, Reviewing and Changing Your Personal Information

You can view, review, and change most of your personal information by signing into the website. Generally, we do not manually modify personal information due to the difficulty of verifying identity remotely. You should promptly update your personal information if it changes or is inaccurate. Once posted publicly, content may not be changeable or removable. Upon request, we will close your account and remove your personal information from view as soon as possible, considering account activity and applicable laws. We retain personal information from closed accounts to comply with legal requirements, prevent fraud, resolve disputes, and enforce Terms & Conditions.

SecurityYour information is stored on our servers in a secured location with Amazon Web Services. We use various tools (encryption, passwords, physical security, etc.) to protect your personal information from unauthorized access and disclosure. Despite these measures, we cannot guarantee that your information or private communications will always remain private, as third parties may unlawfully intercept or access transmissions or misuse information collected from the site.

Third PartiesThis Privacy Policy only addresses our use and disclosure of information we collect from you. If you disclose your information to others, such as bidders, buyers, or sellers on our or other sites, different privacy rules may apply. Karukon does not control the privacy policies of third parties. We encourage you to review their privacy policies before disclosing your personal information to them.

GeneralWe may update this Privacy Policy at any time by posting the amended terms on this site. The updated terms will take effect immediately after being posted. If you have questions not answered on the website, you can contact us at [support]